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On-Road Accident Or Incident Reporting Procedure

1. POLICY STATEMENT

1.1 H2O Logistics Limited (“H2O”) core business is road transport, so will endeavour to make best efforts to educate those persons operating vehicles for or on behalf of H2O, following best practises. 
1.2 Throughout the course of H2O operating, vehicles driven by employees or sub-contractors of H2O, are statistically more likely to be involved in a road traffic accident or incident that other road users. Therefore, all persons who are required or wish to operate a road vehicle, in the supply or rendering of services to H2O, is required to read, understand, and familiarise themselves with our on-road accident reporting procedure. Ensuring that in the event of an accident or incident, they are aware of their responsibilities to both H2O, other road users and members of the public. 

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2. WHO IS COVERED BY THIS POLICY?

2.1 Any person who operates a road motor vehicle; including car, van, commercial vehicle or motorbike, to provide or render a services to H2O, in any context.

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3. IF YOU ARE INVOLVED IN AN ACCIDENT

3.1 In the event you are involved in a road traffic accident or collision your first obligation is to the safety and wellbeing of yourself and those around you. If you feel it is necessary or you feel any person or persons is injured, in danger, or there is a possibility of injury, you must call 999 immediately and request the assistance of the relevant emergency services. 
3.2 Once you have established that no parties are injured and that there is no further risk of injury or danger you must do the following: 
3.2.1 Do not admit or speculate as to blame for the accident or incident with any third party involved;
3.2.2 Record the details of any third parties involved directly in the accident or incident, as a minimum these details should include where applicable:
a)    Full name; 
b)    Home address; 
c)    Telephone Number;
d)    Vehicle Make; 
e)    Vehicle Model; and
f)    Vehicle Registration Number. 
3.2.3 Take photographs of all vehicles involved in the accident or incident, the road layout surrounding the accident along with any road furniture or property damaged as a result of the accident. 
3.2.4 Provide any third parties with all reasonably requested details, where any details are not available at the time of the accident, provide the third party with correct contact information to obtain these details. 
3.2.5 Record the following details of any witness to the accident or incident: 
a)    Full name;
b)    Home address; and
c)    Telephone Number.

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4. REPORTING AN ACCIDENT

4.1 Wherever possible all road traffic accidents or incidents should be verbally reported as soon as possible to the H2O Management Team on 0704696219. 
4.2 Full details of the accident, along with the information recorded relating to the accident or incident, should be submitted via email to compliance@h2ologisitics.co.uk. In the event access to the online email is not available, details should be recorded and posted to H2O as soon as possible. 


5. FOLLOWING AN ACCIDENT 

5.1 Following any road traffic accident or incident, please do not attempt to contact any third party or witness involved in the incident. Should you receive any contact from these parties, please direct their enquiry directly to H2O.
5.2 Under no circumstances should you accept, discuss, or engage in discussions regarding payment, compensation, or remuneration in relation to damages, losses, or injury sustained too, from, or by any third party involved in the accident. Please report any such contact to H2O senior staff immediately.

 

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